Privacy Policy

Privacy Policy

Effective Date: 1st November 2024

At Andrew Edgar Transport Ltd, we are committed to protecting the privacy and personal data of our clients, employees, and partners. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

• Name, address, email address, and phone number

b. Business Information:

• Company name, contact details, and VAT or company registration numbers

c. Usage Data:

• Details of your interactions with us (e.g., emails, phone calls, or website inquiries)

• Information about the services requested or provided

d. Technical Data:

• IP addresses and device information when visiting our website

2. How We Use Your Information

We collect and use personal data for the following purposes:

• To provide our transportation and logistics services

• To communicate with you regarding inquiries, bookings, and updates

• To comply with legal obligations and prevent fraud

• To improve our services and customer experience

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Regulatory authorities or law enforcement when required by law

All third parties are required to handle your data securely and in compliance with data protection laws.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes secure storage, encrypted communications, and regular security assessments.

5. Data Retention

We retain your personal data only as long as necessary to ful-fill the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymise it.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you

• Correction: Request corrections to any inaccurate or incomplete data

• Deletion: Request the deletion of your data (subject to legal obligations)

• Restriction: Request to limit how your data is processed

• Objection: Object to the processing of your data for certain purposes

• Data Portability: Request the transfer of your data to another service provider

To exercise your rights, contact us at the details provided below.

7. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience and analyse usage patterns. You can manage your cookie preferences through your browser settings.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to you directly where appropriate.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Andrew Edgar Transport Ltd

Email: transport@andrewedgartransport.com

Phone: 07712227448

Your trust is important to us, and we are committed to safeguarding your privacy at every step of our relationship.